Attend Anywhere video consultations
Video consultations can save you coming into clinic and are growing ever popular in healthcare. They save juggling appointment schedules with other commitments and are kinder to the environment as they reduce unnecessary travel.
We use video consultations via a system called Attend Anywhere which is very easy to use on desktops, laptops, tablets and mobile phones, as long as you are in a safe and private area and not likely to be interrupted for the duration of the appointment.
Not all Hewitt Fertility appointments are suitable for a virtual care platform, but some of our clinics can be delivered using Attend Anywhere, and are very popular and effective. If you receive an appointment letter or email from us with a virtual appointment link, it means that our specialist will meet you online via Attend Anywhere.
Many people prefer a video consultation to a telephone consultation as they feel being able to see their clinician is more engaging and brings a familiarity to a two-way conversation, the same as being in a room.
Attend Anywhere is :
- Completely safe and secure, and supported by NHS England
- Compliant with GDPR and IG standards
Useful checks and information
Make sure you are in a well-lit room where you won’t be disturbed.
If it is possible, you should be connected to your home or work Wi-Fi to avoid using your mobile data allowance.
Once you are ready to start your video call click the link below and follow the instructions.
Getting started
Five minutes before your appointment, click on the link we have provided.
You will be taken through a series of steps to ensure that your equipment is set up correctly.
Once the steps have been completed, you will be prompted to enter some information to help us identify you. You will also be asked to accept the terms and conditions. This information is not stored beyond the length of the video call.
Don’t forget you are welcome to invite a partner or friend to sit with you throughout the video consultation, they can even be located at a different location to you.
You will be prompted to click on the ‘Start Call’ button and you will enter the waiting room until your consultation begins. You will see yourself on the video and hear music. The waiting room is private and you will not see other patients, and they won’t see you. Occasionally there may be a short delay if the previous appointment has over ran.
When the consultation is ready to begin, your image will shrink and move to the corner of the screen and you will see your clinician to start your consultation and two-way discussions.
The video call is free (except your internet usage charge) and data is not used whilst you are in the waiting room.