Experiencing a high volume of calls

We are aware that our patients are struggling to get through to us on our phone lines. We appreciate how frustrating this must be for you, and apologise for the inconvenience this may cause. We are experiencing an exceptionally high volume of calls as many of our patients are wanting to access treatment quickly. Very soon we will be launching an online triage service for those of you who are struggling to get through to us on the phone. You will be able to leave the specific details of your query via on online form and we will call you back with the help and advice you need. Please be reassured that in the meantime our staff are working hard to work through the high number of calls and to upgrade the phone lines to allow you to enter a call waiting system.